Clear answers about LongFi Connect
How it works, what it needs from your network, how it stays secure, and how it delivers strong indoor cell connectivity. Search below or jump to a category.
The basics
Start here for the short version of what LongFi Connect is and what it does.
LongFi turns the Wi‑Fi a venue already has into excellent indoor cell connectivity. Guests stay connected through the carriers they already use, and the venue gets a stronger guest experience at no cost. LongFi Connect is the managed service that makes that happen on the existing network.
LongFi configures the Wi‑Fi you already have so it can securely carry cellular data for major carriers, and guests get strong indoor cell service the moment they walk in.
No. It is not a booster or an extender, and there is no RF amplification involved. Using the Passpoint standard, LongFi Connect lets compatible phones carry their carrier traffic over your existing Wi‑Fi, so coverage indoors improves where outdoor towers struggle to reach.
Venues and properties with compatible Wi‑Fi environments and indoor cellular dead spots: restaurants, sports bars, hotels, shopping centers, gyms, casinos, event and convention centers, campuses, clinics, and airports. It also fits MSPs and portfolio owners who manage Wi‑Fi across many sites.
Compatible environments start at no cost. No new hardware is required when the Wi‑Fi environment is compatible, and compatibility is reviewed during site qualification.
Yes. Major carriers work with LongFi to serve their subscribers indoors. LongFi Connect carries that traffic securely on the venue's existing Wi‑Fi, and the largest share of mobile subscribers can be supported on day one.
How it works
The mechanism behind better indoor coverage on the Wi‑Fi already in place.
Passpoint, also called Hotspot 2.0, is a Wi‑Fi Alliance standard that lets a phone discover and authenticate to a Wi‑Fi network automatically using its SIM, with no captive portal and no password. That automatic, SIM-based handoff is what lets carrier traffic move onto your Wi‑Fi, so guests just get coverage the moment they walk in.
Major carriers work with LongFi to serve their subscribers indoors. LongFi Connect carries that traffic securely on the venue's existing Wi‑Fi, on its own isolated lane, and systems already running on the network stay untouched.
No. Eligible phones connect automatically through Passpoint. There is no app, no portal, and no password for the guest to deal with. Coverage just works.
No. LongFi Connect runs in parallel with your existing guest Wi‑Fi and captive portal. Nothing about your current setup has to change. You can keep your normal guest network for laptops and tablets, while phones with a SIM use the Passpoint lane.
Timing depends on your platform and the site qualification, but compatible sites move quickly because no new hardware is needed. LongFi handles assessment, setup, monitoring, and optimization, and the Passpoint Wi‑Fi can be disabled at any time.
LongFi supports 200+ active venues across the U.S., moving 130+ TB of mobile data monthly for 7M+ mobile users. During Mardi Gras 2026, 41 active venues supported 1.22M mobile user sessions and 25.8 TB of data across 7 days, with zero reported disruptions to POS, cameras, or core operations.
Compatibility & hardware
What your network needs, and what stays exactly as it is today.
No new hardware is required when the Wi‑Fi environment is compatible. The service runs on the enterprise access points and controller you already have.
Compatible environments run enterprise-grade Wi‑Fi infrastructure that supports Passpoint, WPA2 or WPA3-Enterprise with 802.1X and RADIUS, and RadSec or an approved alternate RadSec architecture. Platforms such as Meraki, Aruba, UniFi, Ruckus, Cisco, Juniper Mist, Omada, and other Passpoint-capable systems are commonly compatible.
Compatibility is reviewed during site qualification, based on the Wi‑Fi platform, controller architecture, firmware, segmentation model, authentication support, and implementation constraints. Share your platform and we will confirm fit.
There are approved alternate RadSec architectures. If gear does not natively support RadSec, a small always-on local host with a static IP can run a RadSec proxy, or LongFi can assist with a low-power mini PC for that purpose. Some vendors offer native RadSec with mutual certificate management.
Carriers expect voice-grade connectivity: low latency, minimal jitter, and very low packet loss. A low-latency wired connection is strongly recommended. Low-latency satellite such as Starlink can work; high-latency satellite is not voice-grade and traffic may be rejected by the carriers.
In many cases the Passpoint lane uses a small fraction of available bandwidth, and it runs on spare capacity. You can apply a bandwidth cap to protect business-critical traffic, for example reserving most of the link for internal use, and adjust as observed usage grows.
Security & privacy
All the benefits, with the venue's security posture and standards kept in place.
The LongFi Connect carrier offload runs on its own isolated lane, separated from your POS, cameras, staff devices, internal office networks, servers, and business-critical systems using firewall rules, ACLs, and client isolation. The LongFi Connect lane sits to the right of your internal networks, not inside them. Systems already running on that network stay untouched, and the existing security posture and standards stay in place.
Passpoint offers much stronger security than open or captive-portal guest Wi‑Fi. Phones authenticate by SIM, traffic is encrypted with WPA2 or WPA3 and EAP-TLS, and voice and text are secured by IPSec tunnels directly from the device to the carrier network.
No. The carrier traffic is encrypted and isolated. The venue has no visibility into the subscriber traffic, which also means no liability for it. Your team manages and monitors the network segment to your own security requirements.
No open inbound ports are required. The RadSec port needs to be allowed outbound to the internet. A next-generation firewall with current threat signatures and IDS/IPS is recommended, with optional content filtering.
The architecture is built to satisfy I.T. and security expectations: enterprise authentication, encrypted transport, strict segmentation, and client isolation. LongFi engineers can answer detailed segmentation and liability questions in writing and bring the technical team in for sophisticated I.T. shops.
Carrier offload via Passpoint Wi‑Fi carries strong legal protection for the access network provider and Passpoint operator. The full legal framework and indemnification language is available on request.
Partnership & qualification
What the LongFi partnership includes, reviewed with our team during site qualification.
The LongFi partnership covers assessment, setup, monitoring, and optimization of LongFi Connect on the venue's existing Wi‑Fi. The specifics are reviewed with our team during site qualification.
Partnership structure is reviewed with our team during site qualification, based on the venue's Wi‑Fi platform, footprint, and deployment.
No. Compatible environments start at no cost, and LongFi Connect runs on the Wi‑Fi already in place. Partnership details are reviewed with our team during site qualification.
Guests who stay connected tend to stay longer, and longer visits are associated with higher spend. Many venues see stronger reviews and smoother mobile payments. The benefits start on day one and compound the longer LongFi Connect is in place.
No. Compatible environments start at no cost, the service runs on the Wi‑Fi already in place, and it improves guest connectivity without disruption to operations.
Installation & operations
What setup looks like and how it runs day to day.
LongFi handles assessment, setup, monitoring, and optimization with no downtime and no changes to how your operation runs. Compatible sites start at no cost, with secure separation and no disruption to operations.
It is fully managed by LongFi. We monitor performance and tune the configuration over time, so your team does not have to operate it.
There is no minimum commitment to start, and the Passpoint Wi‑Fi can be disabled at any time.
Yes. Many partners begin with one strong location, or one to three locations, to prove it out before expanding. Larger, ready portfolios often start with a handful of sites. We size the pilot to your scale and readiness.
The Passpoint Wi‑Fi can be disabled at any time. Because it runs in parallel with your existing networks, turning it off does not affect your normal guest Wi‑Fi or business systems.
For I.T. & networking teams
The technical detail your network and security teams will want.
LongFi Connect requires Wi‑Fi infrastructure that supports Passpoint or Hotspot 2.0, WPA2-Enterprise or WPA3-Enterprise, 802.1X, RADIUS, and RadSec or an approved alternate RadSec architecture. Carrier offload should run on a dedicated Guest or Passpoint VLAN, or a properly isolated existing guest VLAN.
Use a Guest or Passpoint VLAN isolated from internal VLANs with firewall rules and ACLs. The lane should allow clients to reach the internet while denying communication to other users, devices, and subnets through client isolation. A larger DHCP pool with a short lease time accommodates the high number of transient devices.
You can use an existing guest VLAN, subnet, and DHCP scope, though a dedicated VLAN is strongly recommended for security, capacity, and monitoring, and for setting distinct rate limits and policies. Keeping a separate normal guest VLAN for non-cellular devices like laptops and tablets is also common.
No open inbound ports are required. The RadSec port must be allowed outbound. A next-generation firewall with updated threat signatures and IDS/IPS is recommended, with optional content filtering. Avoid double NAT, which can break the encapsulation that Wi‑Fi Calling depends on.
Apply per-SSID and per-client rate limits, and plan client limits per access point. Expect many more transient users than a normal guest network, since devices join automatically, so each consumes an IP and a syslog entry. Consider external logging so log retention is not exhausted quickly.
Enable 802.11r secure fast roaming, with 802.11k and 802.11v optional depending on legacy clients. Avoid captive portals, grace periods, and walled gardens on the Passpoint SSID, since devices need low-latency access to DNS and RadSec. WPA3 with Protected Management Frames is required for 6 GHz.
The LongFi Solutions technical documentation site carries the overview, best practices, and vendor deployment guides for UniFi and Omada, with more vendors planned. It is the source of truth for implementation detail. Ask your LongFi contact for the current links and any vendor-specific guidance.
Partners & referrals
For MSPs, portfolio owners, and people who can open doors.
MSPs and managed Wi‑Fi providers are a strong match. LongFi brings the technology and carrier relationships, and you bring the client relationships and access across your installed base. It is a complementary fit that adds a new managed connectivity offering to your portfolio.
Portfolio owners can start with a few ready sites as proof points, then expand across the rest of the portfolio. A first go-live that proves out becomes the reference for sister sites under the same ownership.
Yes. LongFi Connectors can introduce venues and partners. Reach out and we will walk through the details of the arrangement with our team.
LongFi brings the technology, the carrier relationships, and the managed service: assessment, setup, monitoring, and optimization. The partner brings relationships and access. Together that lines up well to deliver better connectivity across more sites.
Getting started
The simple path from question to first site.
Tell us about your venue or portfolio and your Wi‑Fi platform. We confirm compatibility and show how LongFi Connect works without disruption to your operations.
Helpful details include your Wi‑Fi platform and controller, roughly how new the gear is, whether guest Wi‑Fi is already segmented, your internet connection type, and where indoor coverage complaints come up most.
Compatibility is reviewed during site qualification against your platform, controller, firmware, segmentation, and authentication support. Send your platform details and we will confirm whether your environment is a fit.
Reach out and we will continue the conversation. The LongFi team is available to walk through compatibility, security, and deployment for your specific situation.
No questions match that search. Try a different word, or reach out and we will answer it directly.
Still have questions? Talk to us.
We will confirm compatibility and show how it works without disruption.
Tell us about your venue and your Wi‑Fi.
Share your platform and where coverage struggles, and we will walk you through compatibility, security, and next steps for your location. Compatible environments start at no cost, with secure separation and no disruption to operations.
Thanks. We have your details.
Our team will review your site and reach out with next steps.
Proven at real venues, under pressure
See how LongFi Connect performs where the crowds are biggest.
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Clear, straightforward answers about LongFi Solutions—how we work, what we offer, and how it benefits your business and community
Offering
Enhanced connectivity,
your way.
LongFi Connect enhances indoor and outdoor cellular coverage by either leveraging your existing Wi-Fi or deploying new infrastructure at no cost. Mobile users from participating carriers automatically connect to the improved network, ensuring stronger coverage with minimal effort on your part. Plus, you monetize excess bandwidth through payouts for some of the data transferred.
Yes! Unlike many solutions that only focus on indoor coverage, LongFi Connect ensures seamless connectivity both indoors and outdoors. Whether inside a mall, hotel, or office or in parks, stadiums, and public spaces, we provide strong, reliable service where it’s needed most.
Unlike DAS or small cell systems, LongFi Connect requires zero capital cost, is faster to deploy, and unlocks revenue streams. We integrate with existing Wi-Fi networks or install new infrastructure for free, ensuring carrier-backed cellular coverage with no maintenance required on your end.
LongFi Connect is ideal for retail stores, hotels, offices, event venues, residential buildings, and high-traffic public spaces. It improves customer and tenant experiences, ensures strong mobile coverage, and generates revenue from excess bandwidth—all with zero upfront investment.
Process
Frictionless integration
from start to finish.
Most deployments are completed in a few hours to a few days, depending on whether we leverage your existing network or install new infrastructure. If your property already has compatible Wi-Fi, setup can be as fast as a simple configuration update. If new hardware is required, our team ensures a quick, professional installation with minimal effort on your part.
We make it simple and seamless with just four steps:
Meet – We assess your property and determine whether we can enhance your existing Wi-Fi or need to deploy new infrastructure for optimal coverage.
Design – Our team creates a customized connectivity plan, ensuring strong cellular coverage exactly where it’s needed most.
Implement – We swiftly and securely deploy the solution with zero interruptions to your operations, whether it’s a quick software update or new hardware installation.
Grow – Once activated, your network enhances connectivity for customers, tenants, or employees while monetizing excess bandwidth—providing you with a new revenue stream.
No. Our deployment is non-disruptive, meaning no service interruptions for your business, tenants, or guests. If we’re leveraging your existing network, the process involves a simple software update with zero downtime. If new hardware is required, installations are done strategically to avoid interfering with your daily operations.
LongFi Connect is a fully managed solution, meaning we take care of everything. This includes:
✅ System monitoring to ensure optimal performance.
✅ Updates and maintenance, so you never have to worry about upkeep.
✅ Dedicated support team to resolve any issues quickly.
With our hands-free approach, you can enjoy enhanced connectivity and unlock new ways to generate revenue without lifting a finger.
Technicalities
Smart, secure, scalable.
By design.
Not always. If your existing Wi-Fi network is compatible, we can enhance cellular connectivity through a simple software update—no new hardware required. However, if your network lacks the necessary coverage or capacity, we’ll deploy new infrastructure at zero capital cost to ensure seamless indoor and outdoor connectivity.
Security is a top priority. LongFi Connect follows Wi-Fi Alliance security standards and implements Passpoint technology to enable seamless and secure authentication for mobile users. We leverage WPA3-Enterprise encryption and EAP-TLS authentication to ensure that only authorized devices can access the network. Additionally, 802.11u protocols help manage network discovery and prevent unauthorized access, keeping your internal systems fully protected and isolated from public connections.
No. Whether we enhance your existing network or deploy new hardware, our solution operates independently of your internal Wi-Fi, ensuring zero disruption to your business operations. We optimize performance to prevent interference, implement Quality of Service (QoS) prioritization to safeguard business-critical applications, and apply data caps where necessary to maintain network efficiency while maximizing connectivity benefits for your tenants and customers.
A stable broadband connection is ideal, but requirements vary based on network size and expected traffic. Our team will assess your setup and optimize bandwidth allocation to ensure smooth carrier offloading and cellular connectivity without impacting your core operations. If needed, we’ll also provide guidance on upgrading your backhaul for maximum efficiency.
Economics
Zero capital costs,
maximun benefits.
LongFi Connect is deployed at zero capital cost to you. Whether we leverage your existing Wi-Fi network or install new infrastructure, you won’t need to invest in hardware, installation, or configuration. We cover all the upfront expenses, making it a risk-free way to improve cellular connectivity on your property.
No, there are no monthly fees or hidden maintenance costs. LongFi Connect is a fully managed service, meaning we take care of installation, network monitoring, security updates, and ongoing optimizations at no cost to you. Our team ensures peak performance with only minimal effort from you or your IT staff.
Your network will securely connect mobile users from participating carriers, offloading data from their cellular networks. In high-demand locations or peak periods, some of this data traffic generates payouts based on the volume of data transferred. The more your network is utilized, the greater the earning potential—creating an effortless way to unlock new revenue streams for your property.
No, there are no hidden fees or surprise costs. LongFi Connect is designed as a zero-cost, zero-effort solution for property owners. We cover all aspects of deployment, management, and maintenance, ensuring you get seamless cellular coverage and additional revenue—with no financial risk or long-term commitments.
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